Returns Policy

Returns & Exchange Policy

At Bella & The Gypsy, we want you to love what you've chosen. Please read our returns policy carefully — it applies to both online and in-store purchases.

Online Returns

• Returns must be requested within 3 days of receiving your order
• Items must be unworn, unwashed, and in original condition with all tags attached
• We offer store credit only — no cash refunds or exchanges
• To initiate a return, email us at boutique@bellaandthegypsy.com with your order number and reason for return
• Return shipping costs are the responsibility of the customer
• Store credit will be issued once the item is received and inspected

In-Store Returns

• Returns must be made within 3 days of purchase with proof of purchase (receipt)
• Items must be unworn, unwashed, and in original condition with all tags attached
• We offer an exchange to the value of your purchase or in-store credit only — no cash refunds
• Please bring your item and receipt in-store and our team will be happy to assist you

Faulty or Damaged Items

• If you receive a faulty or damaged item, please contact us within 48 hours of receipt
• Email boutique@bellaandthegypsy.com with your order number and photos of the fault
• Faulty items will be assessed and resolved with a replacement, store credit, or refund at our discretion

Non-Returnable Items

• Sale items
• Earrings (for hygiene reasons)
• Swimwear
• Gift cards

Contact Us

For any returns enquiries, please contact us at:
boutique@bellaandthegypsy.com
Bella & The Gypsy, PO Box 606, Busselton WA 6280

Last updated May 2026.